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Personal Shoppers for the Blind at Debenhams

Debenhams personal shoppers have undergone special training on the experience of a blind or partially sighted customer, using darkened or opaque glasses which imitate various levels of sight loss. Their personal shoppers have also been carefully trained in how to effectively explain the touch and feel of sequins and embellishment, how to describe heel height and style, the difference in look, touch and function of different fastening methods and how to communicate sensitively to the customer.